Sanford Health Guest Services - Patient Access Management in Bemidji, Minnesota

Job Title: Guest Services | Patient Access Management | Bemidji

City: BEMIDJI

State: Minnesota

Department : PATIENT ACCESS MANAGEMENT

Job Schedule: Full Time

Shift: Varies

Hours Per Shift: 8 hr

JOB SUMMARY

Provides professional guest-centered services for Sanford patients, families, and visitors. This includes providing information, direction, and support for emotional and educational needs, serving as a patient/family advocate, and serving as a liaison between patients/families and Sanford associates and resources.

EXPECTED HOURS

Full-time, 40 hours a week, 7-5 pm Monday-Friday. Every other weekend rotation 8-5 pm.

DEPARTMENT DETAILS

Proactively assist patients and visitors. Transport patients in company van within the campus locations. Greet with a warm and friendly smile. Escort patients and visitors and assisting with wheelchairs.

QUALIFICATIONS

Valid Drivers License Preferred. Post-secondary education or equivalent desirable. Must have at least three years experience in a health care and/or service environment with demonstrated ability to provide excellent customer service, and apply critical thinking skills and problem solving techniques. Must have a working knowledge of computer applications. Knowledge of Sanford and community resources highly desirable. Basic Life Support Certification preferred. If not certified at hire, must attain certification within three months.

About Sanford Health:

At Sanford Health, we are dedicated to the work of health and healing.

Every day, we show that commitment by delivering the highest quality of care to the communities we serve.

We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care, leading-edge technologies and world-class facilities.

In addition to strong clinical care, we are also committed to research, education and community growth.

We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases.

We continuously seek new ways to achieve our vision of improving the human condition here in your community,

across the region and around the world.

The entire team at Sanford Health recognizes the value of healthy families and communities.

We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

If you are an individual with a disability and would like to request an accommodation for help with your online application,

please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .

In compliance with federal law requiring employers to verify new employees' U.S.

employment eligibility, Sanford participates in E-Verify. To learn more click here for English Version at https://e-verify.uscis.gov/emp/media/resourcesContents/EverifyPosterEnglish.pdf or here for Spanish Version at https://e-verify.uscis.gov/emp/media/resourcesContents/EverifyPosterSpanish.pdf .

City: Bemidji

State: Minnesota

Job Function: Customer Service

Job Schedule: Full Time

Shift: Varies

Req Number: req20120