Sanford Health LPN Program Specialist - Internal Medicine - Broadway in Fargo, North Dakota

Job Title: LPN Program Specialist | Internal Medicine - Broadway | Fargo

City: Fargo

State: North Dakota

Department : Internal Medicine PBB-Bdwy

Job Schedule: Full Time

Shift: Days

Hours Per Shift: 8 hr

JOB SUMMARY

This role will function in a structured care setting and adheres to the policies and procedures established by Sanford. Will demonstrate knowledge of clerical administrative functions of the clinic and clinical procedures for the patient. Responsible to greet, instruct, and schedule patients. Provides care for clinic patients following established standards and practices. Must possess the ability to perform testing to assess data reflective of the patients status and to interpret appropriately the information needed to identify each patients requirements relative to the age-specific needs, and to provide the care needed. Knowledge of common safety hazards and precautions to establish a safe work environment. Knowledge of computerized billing and scheduling systems as well as maintaining records and writing reports. Knowledge of business office procedures including operating a computer and copy machine. Will answer the telephone in a highly professional, pleasant, and helpful manner. Skill in providing customer service to clients at a very high level. Ability to speak clearly and concisely. Ability to sell oneself and the program by presenting to potential outside businesses clients. Responsible for successful collaboration with other departments and promote a culture of information sharing and working together. Will be responsible to schedule multiple appointments for clients with a conscious effort of time management for the client and impacting department needs. Ability to deal with customer complaints. Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public. Ability to react calmly and effectively in emergency situations. Ability to maintain confidentiality of sensitive information.

POSITION RESPONSIBILITIES

Answers basic patient or provider questions and refers complex inquiries to appropriate specialists. Builds a rapport with the patient and explains the condition and course of action effectively. Builds network of contacts in relevant other functions and departments. Collaborates with departmental associates and management. Communicate relevant information with patients and health team members to ensure quality and continuity of care. Contribute to the evaluation of the plan of care by gathering, observing, recording and communication patient responses to nursing interventions. Demonstrates expertise in quality assurance tools, techniques, and standards. Explains important details as they relate to the basic value of the product or service. Observe patients, document and report changes in patient condition, such as adverse reactions to medication or treatment, and take any necessary action. Participate and be part of a healthcare team to conduct focused nursing assessments and contribute to the plan of care. Promote a safe and therapeutic environment by providing appropriate monitoring and surveillance of the care environment. Provides a quality of service that customers describe as excellent. Provides direct service to internal or external customers. Tracks mail or package delivery information throughout the work flow process. Uses active listening skills and probing techniques to surface opportunities to influence.

DEPARTMENT DETAILS

This role will functon in a structured care setng and adheres to the policies and procedures established by Sanford. Will

demonstrate knowledge of clerical administratve functons of the clinic and clinical procedures for the patent. Responsible to greet,

instruct, and schedule patents. Provides care for clinic patents following established standards and practces. Must possess the ability

to perform testng to assess data refectve of the patent’s status and to interpret appropriately the informaton needed to identfy

each patent’s requirements relatve to the age-specifc needs, and to provide the care needed. Knowledge of common safety hazards

and precautons to establish a safe work environment. Knowledge of computerized billing and scheduling systems as well as maintaining

records and writng reports. Knowledge of business ofce procedures including operatng a computer and copy machine. Will answer

the telephone in a highly professional, pleasant, and helpful manner. Skill in providing customer service to clients at a very high level.

Ability to speak clearly and concisely. Ability to sell oneself and the program by presentng to potental outside businesses clients.

Responsible for successful collaboraton with other departments and promote a culture of informaton sharing and working together.

Will be responsible to schedule multple appointments for clients with a conscious efort of tme management for the client and

impactng department needs. Ability to deal with customer complaints. Skill in establishing and maintaining efectve working

relatonships with patents, medical staf, and the public. Ability to react calmly and efectvely in emergency situatons. Ability to

maintain confdentality of sensitve informaton.

QUALIFICATIONS

Currently holds an unencumbered Licensed Practical Nurse (LPN) or Registered Nurse (RN) license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state. Basic Life Support (BLS) for health care providers required or obtained within the first 60 days of hire. Obtains and subsequently maintains required department specific competencies and certifications. Graduate from an accredited nursing program preferred, including, but not limited to, American Association of Colleges of Nursing (AACN), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA). Three years of clinic/hospital setting preferred.

About Sanford Health:

At Sanford Health, we are dedicated to the work of health and healing.

Every day, we show that commitment by delivering the highest quality of care to the communities we serve.

We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care, leading-edge technologies and world-class facilities.

In addition to strong clinical care, we are also committed to research, education and community growth.

We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases.

We continuously seek new ways to achieve our vision of improving the human condition here in your community,

across the region and around the world.

The entire team at Sanford Health recognizes the value of healthy families and communities.

We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

If you are an individual with a disability and would like to request an accommodation for help with your online application,

please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .

In compliance with federal law requiring employers to verify new employees' U.S.

employment eligibility, Sanford participates in E-Verify. To learn more click here for English Version at https://e-verify.uscis.gov/emp/media/resourcesContents/EverifyPosterEnglish.pdf or here for Spanish Version at https://e-verify.uscis.gov/emp/media/resourcesContents/EverifyPosterSpanish.pdf .

City: Fargo

State: North Dakota

Job Function: Nursing

Job Schedule: Full Time

Shift: Days

Req Number: req21056